Download CRM Dashboard 9.0.5

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CRM Dashboard 9.0.5
CRM Dashboard 9.0.5 screenshot
CRM Dashboard is unified agent desktop software that puts the customer at the center of all interactions: phone, text message, email, and social media. With Dashboard, agents can deliver a superior customer experience with your organization.
Price: USD (Buy Now) Hits: 653 visitors Publisher: Voicent Communications, Inc OS Support: Win2012, Win7 x32, WinVista, WinVista x64, WinXP License: Freeware Date added: 10 Apr 2014 Last Update: 23 Oct 2013 Downloads: 20

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Screenshots of CRM Dashboard

CRM Dashboard 9.0.5 screenshotScreenshots

CRM Dashboard Publisher's description

CRM Dashboard is unified agent desktop software that puts the customer at the center of all interactions: phone, text message, email, and social media. With Dashboard, agents can deliver a superior customer experience with your organization.

Voicent CRM Dashboard is unified agent desktop software that puts the customer at the center of all interactions - phone, text message, email, and social media. By providing customer information accurately and integrating with your business process seamlessly, Dashboard enables agents to deliver superior customer experiences for your organization.

Key Features:

Fully integrated with Voicent Call Center CRM, agents are able to manage customer CRM records directly in Dashboard.

Full integration with Call-scripting.

Embedded browser that can automatically convert phone numbers to easy, click-to-call buttons.

Includes a dialpad that can transfer, hold, park, record, and play audio during calls.

Includes a special window for entering call notes and a drop-down box for quickly setting call dispositions.

Visually displays incoming call ACD queues.

Easily schedule customer callbacks, with automatic call back reminders.

Fully integrated with Voicent FlexPBX for direct outbound dialing and voicemail handling.

Allows integration and customization with 3rd party CRM services and software, such as Salesforce.com, SugarCRM, ZohoCRM, and MySQL databases.
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Changes on the new version:
CRM Dashboard

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Version History
Version 9.0.5 added on: 10 Apr 2014


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Related Tags
    predictive dialer          call center CRM          call center management          call center software          call center auto dialer          customer relationship management          customer data management          phone dialer          call center IVR          call center solutions          crm          auto opt-out management      

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