Download versaSRS Help & Service Desk - ITSM/ITIL 6.0

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Free-To-Try.com Windows Business Helpdesk & Remote PC versaSRS Help & Service Desk - ITSM/ITIL

versaSRS Help & Service Desk - ITSM/ITIL 6.0
versaSRS Help & Service Desk - ITSM/ITIL 6.0 screenshot
Advanced, powerful and feature rich 100% browser based Help Desk
Hits: 630 visitors Publisher: VersaDev OS Support: Win7 x32, Win7 x64, WinXP, Win Vista License: Demo Date added: 19 Nov 2012 Last Update: 11 Aug 2016 Downloads: 15

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Screenshots of versaSRS Help & Service Desk - ITSM/ITIL

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versaSRS Help & Service Desk - ITSM/ITIL Publisher's description

Advanced, powerful and feature rich 100% browser based Help Desk

versaSRS provides a flexible and scalable solution for managing help desk and service request processes and providing cost effective solutions to end users and customers. Although a browser-based application, versaSRS Help Desk does not look like a traditional Webpage, instead it has been designed to work as a desktop application, providing the benefits of an intuitive interface with the latest advancements in browser technology. versaSRS Features: Thin Client Technology (100% Web Browser-based); Fully email enabled; Searchable Knowledge Database; Full Management Assign Capabilities; File Attachments; Report Writing; Fast Issue Logging; Easy Re-Assignment to an Individual or Skill Group; New Issue and Due Date Alerts; Escalations; Parent / Child Relationships; Work Requests (Actions); Action Escalations; Billing Module; Asset Management; Contacts Manager; Automated email and Watcher Notifications; Customizable Prioritisation of Issues; Comprehensive Audit Trail and History; Comprehensive Templating capabilities; Scheduler; Event Manager; Customizable System Labeling; Customizable Look-up-lists; Customizable Forms Creation; and much much more...
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Version History
Version 6.0 added on: 11 Aug 2016
Version 5.0 added on: 19 Nov 2012


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Related Tags
    Help Desk          Service Request          Incident          Issue          Service          web based          thin client          browser based          Call Centre          Contact Centre          Issue Tracking          Self Help          Support          Case          ticket          CRM      

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