Download FREEWARE CentreDesk Corporate 6.101

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FREEWARE CentreDesk Corporate 6.101
FREEWARE CentreDesk Corporate 6.101 screenshot
FREEWARE multiuser FREEWARE Corporate helpdesk solution that is simple to use
Hits: 702 visitors Publisher: Merging Technologies OS Support: Win2000, Win7 x32, Win7 x64, WinServer, WinXP, Win Vista License: Freeware Date added: 17 Dec 2012 Last Update: 01 Jan 2012 Downloads: 18

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Screenshots of FREEWARE CentreDesk Corporate

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FREEWARE CentreDesk Corporate Publisher's description

FREEWARE multiuser FREEWARE Corporate helpdesk solution that is simple to use

CentreDesk Corporate is a FREEWARE multi-user help desk solution. One of the four CentreDesk Help Desk group, that are affordable and easy to use.

Core elements are:

Fast, easy call logging, easy call tracking, with the full history of all actions taken.

Easily assign logs to technicians

Time tracking (calculates holidays and working days) and flagged to indicate the current status and duration

Logs that are awaiting a reply for quotations, or are in the workshop, or awaiting parts are automatically set to On Hold;

Security ensures that only logs assigned to individual technicians can be viewed by them.

Provides a flexible workflow.

Your customers are kept informed as to the progress of reported faults, with emails being sent to confirm:

That the issue has been logged, and the details

Log completion

Your SLA Contract labour charges are automated for quotations and invoices, so you don't need to remember the different rates for each client and category.

A fully functional Parts inventory

To maintain good relations with your customers, the CentreDesk solution makes available the tools needed to provide the support and attention to detail, that prevents logs from falling between the cracks.
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Version History
Version 6.101 added on: 17 Dec 2012

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Related Tags
    freeware          helpdesk          help desk          call center          call centre          helpdesk software          help desk software          inventory          workshop          centerdesk          corporate          Office 2010 x64      

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