Live Chat Live Help 2.3 - Online Help Desk Software

Program ID:

58416

Author:

Live Chat Live Help     All programs by this author

Downloads:

21

License:

Demo [?]

Cost:

$20.00 US

Operating Systems:

Size:

475K

Release Status:

update

Last Updated:

2012-04-11

Our Rating:

Users Rating:

    (total votes: 0)

Feedback:

Report broken download     Report spyware [?]

We are not priced 'per operator' or 'per user'. It's only $20 for an unlimited number of operators and users. This includes free upgrades. 1 operator? 10 operators? 100 operators? Doesn't matter. Our Live Help software features unlimited departments and unlimited operators. You can use one account on any number of web pages or different websites without any additional costs.
Live Chat Features:
- Multiple operators and multiple departments.
- Multiple Websites.
- No Software Installation Required.
- Your company logo and URL.
- Operator Profiles.
- Chat Icon Customization.
- Canned Messages. Save your most common messages for greeting and signing off, etc. This saves time wasted on composing, poor grammar and embarrassing spelling mistakes by operators.
- File Transfer during chat.
- Leave-a-Message Form. If no operators are available, visitors can send you a message using a simple email interface.
- Chat Sharing, Chat Transfer and Messaging to another Support Operator, Operator to Operator Chats.
- Chat History of every visitor comes to your website.
- Geo Location Map. IP-to-location.
- Block IP Address, Ban Visitors.
- Referring URL.
- Traffic charts.
- Flexible reporting period.
- Allow secure connections (SSL).
- Allow visitor to choose Department.
- Receive audible and visual notifications when a visitor requests support, another operator needs assistance, a new visitor enters your site, and other events.
- Get chat log automatically via email. Visitors have the option of having the conversation log sent to them via email.
- Post-Chat Rating. With post-chat rating enabled, visitors can rate operators' performance and leave comments after chatting.
- Away Mode. When you are on break, or away from your computer, you can leave Chat on away mode that will prevent visitors from chatting with you. You can still monitor traffic, receive chat transfers, and request proactive chats while in away mode.

Keywords: live chat, live help, live support software, live chat service, online help software, live help software, live chat software, website livechat, livehelp, livesupport, customer service software, online help desk, chat software, help chat, live chat support, helpdesk, Demo, Communications, Chat & Instant Messaging, Live Chat Live Help, Live Chat Live Help

Recent Changes: A minor update with a few bug fixes.

Install Support: Install and Uninstall

Supported Languages: English, Arabic, Bulgarian, Croatian, Czech, Danish, Dutch, Finnish, French, German, Greek, Hungarian, Icelandic, Indonesian, Irish, Italian, Japanese, Latin, Malay, Norwegian, Polish, Portuguese, Romanian, Russian, Slovak, Spanish, Swedish, Turkish, Ukrainian

Additional Requirements: Web-Based Version

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