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Polar Help Desk Free 4.1 - Web based help desk for small businesses. |
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Program ID: |
47679 |
Author: | Polar All programs by this author |
Downloads: |
9 |
License: |
Freeware [?] |
Cost: |
$0.00 US |
Operating Systems: |
  
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Size: |
9722K |
Release Status: |
update |
Last Updated: |
2007-02-19 |
Our Rating: |
|
Users Rating: |
 (total votes: 0)
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Feedback: |
Report broken download Report spyware [?] |
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Polar Help Desk Free free download
 Polar Help Desk Free is a web based solution for organizing support department. It is fully functional, commercially free for 1 technician and unlimited number of end users. No trial period expiration, no obligations and no forms to fill out.
Incident management, knowledge base, email integration, language management, reports and clear user-friendly interface are the features that will enhance and improve your support center while simplifying its management.
Key advantages:
- Source code available for purchase
- Easily deployed and configured
- Extremely short training period enabling seamless introduction of new support staff
- Flexible licensing models
Key benefits:
- Fully functional web based help desk, commercially free for 1 named user
- Reports and clear user-friendly interface
- Incorporate proven Incident Management process based on ITIL and best practices procedures
- Increase support staff awareness of both customer expectations and IT service management objectives
- Increase customer satisfaction through informing customer about each change of the incident status - communication becomes measurable.
- Customer service requests are fulfilled through Service Level Management processes
- Achieve consistent service levels
- Balance required service levels against the service cost
- Minimize the adverse business impact of incidents through faster resolution (enabled with the automated support processes)
- Decrease operational support costs by leveraging incident duplications and repetitive service procedures
- Solve the spam problem by transferring communication from email to help desk
Polar Help Desk Free 4.1 free download is licensed as freeware. Polar Help Desk Free download is provided as a free to try download for all software users. Free-To-Try periodically updates pricing and software information of Polar Help Desk Free full version from the Polar, but some information may be out-of-date. Polar Help Desk Free 4.1 is currently the last updated version of the software. All rights for Polar Help Desk Free are belong to the developer, Polar.
Keywords: web based help desk, help desk, helpdesk, technical support, help desk software, helpdesk software, trouble ticket, customer support software, computer technical support, helpdesk system, customer support software, online technical support, Freeware, Business, Helpdesk & Remote PC, Polar, Polar Help Desk Free
Recent Changes: This version has bugs fixed and some features, that lots of our customers requested, implemented.
Install Support: Install and Uninstall
Supported Languages: English
Additional Requirements: Server Requirements: Windows 2000 (IIS 5.0) or Windows XP (IIS 5.1) or Windows 2003 (IIS 6.0), Microsoft .NET Framework Version 1.1, MS SQL Server 2000 or MS SQL Server 2005 Express or MS SQL Server 2
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