ieSupportManager Helpdesk 2.08 - Detailed Description Page

Program ID:

37638

Author:

ieComputerSystems Ltd     All programs by this author

Downloads:

460

License:

Commercial [?]

Cost:

$630.00 US

Operating Systems:

Size:

22835K

Release Status:

update

Last Updated:

2011-03-08

Our Rating:

Users Rating:

    (total votes: 0)

Feedback:

Report broken download     Report spyware [?]

ieSupportManager is a fully featured desktop and web based helpdesk system. Features include a web interface, email notifications, email logging, knowledgebase, contract management facilities and a comprehensive suite of reports. ieSupportManager allows users to add to and search its knowledgebase and prioritise, sort and filter issues to suit their own preferred view. It also allows the user to identify unusual issues and track trends. Easy to install and simple to use for both support staff and end users alike the system is also very competitively priced and comes with full context sensitive Help. ieSupportManager uses the latest web based and desktop technology to enable you to have complete control over the support process without the complications and costs associated with other more expensive solutions. Also backed up by ieComputerSystems expertise in helpdesk development. FREE for 6 Months license available.

Keywords: helpdesk, help-desk, help desk, support, web, knowledgebase, knowledge, software, free, download, 6 month, trial, evaluation, consultancy, project, management, solutions, technical, customer, multilingual, Spanish, powerbuilder, Ireland, Dublin, Commercial, Business, Helpdesk & Remote PC, ieComputerSystems Ltd, ieSupportManager Helpdesk

Recent Changes: Not Established

Install Support: Install and Uninstall

Supported Languages: English, German, Spanish

Additional Requirements: IBM compatible PC, 128MB Ram, 32MB Hard Disk space

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