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 Alchemy Helpdesk is a software helping IT groups of the small and medium-size companies handle users technical support requests. If a user experiences problems with the hardware or software on his workplace, he/she creates a Request in the helpdesk software and describes the problem in that request. The IT staff later can assign the request to a certain team member, check the status of a request, etc.
Keywords: Network monitor, Inventory, Software Inventory, Remote Control Software, Pc Control, Nt Remote Control, Inventory Software, SyMark Software, software distribution, hardware inventory, software inventory, pc remote control, remote control software
Recent Changes: Request notes, Quick Claim Dialog
Install Support: Install and Uninstall
Supported Languages: English
Additional Requirements: A standard PC
PAD file URL: http://www.alchemy-lab.com/products/helpdesk/helpdesk.xml
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